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Makram Retail – Terms & Conditions
Last Updated: [2/18/2025]

1. General Information

By accessing or using www.makramretail.com, you agree to abide by these Terms & Conditions. We reserve the right to modify these terms at any time, with changes effective immediately upon posting.

 

 

2. Orders & Payment

  • Payments are securely processed via [Stripe, PayPal, etc.].
  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders suspected of fraudulent activity.

 

3. Shipping & Delivery

  • UK Orders: Delivered in [X] days via [Courier].
  • USA Orders: Delivered in [X] days via [Courier].
  • International Orders: Subject to customs duties and longer delivery times.
  •  

4. Returns & Refunds

 

5. Liability Disclaimer

  • We are not responsible for indirect damages caused by product misuse.
  • UK: Statutory consumer rights apply under the Consumer Rights Act 2015.
  • USA: Refund policies comply with FTC guidelines but are not federally mandated.
  •  

 

Privacy Policy (GDPR & CCPA Compliance)

Last Updated: [2/18/2025]

 

1. Information We Collect

We collect personal data when you:

  • Create an account or place an order.
  • Subscribe to our newsletter.
  • Contact customer service.

 

2. How We Use Your Data

  • Order fulfillment, customer support, and marketing purposes.
  • We DO NOT sell your data to third parties.

 

3. Your Rights (GDPR & CCPA)

  • UK/EU Users: Can request data deletion (GDPR).
  • California Users: Can opt out of data sharing (CCPA).

 

4. Cookies & Tracking

  • We use Google Analytics, Facebook Pixel, etc.
  • See our Cookie Policy [linked here] for more details.
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Returns & Refund Policy

Last Updated: [2/18/2025]

 

1. Returns Window

  • UK Orders: 14-day return period under Consumer Rights Act.
  • USA Orders: 30-day return period (unless otherwise stated).

 

2. Conditions for Return

  • Items must be unused and in original packaging.
  • No returns for customized or perishable products.

 

3. Refund Process

  • Refunds issued within [X] business days after return approval.
  • Shipping costs are non-refundable unless the item is defective.

 

Cookie Policy (GDPR & CCPA Compliance)

Last Updated: [2/18/2025]

 

1. What Are Cookies?

Cookies are small files that store data about website visits.

2. What Cookies Do We Use?

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: Google Analytics, Facebook Pixel (tracking).
  • Marketing Cookies: Third-party ad retargeting.

3. Managing Cookies

  • Users can disable cookies in browser settings or opt out [via this link].

UK & GDPR: Explicit cookie consent is required (cookie banner).
USA & CCPA: Disclosure is required, but consent is only necessary in California.